Privacy Policy

Information We Collect And How We Use It

We collect personal information such as your name, address, and email address to process any request.

We also collect your computer’s IP address when you visit our website. This helps us understand your browser and operating system to enhance your browsing experience.

If you consent, we may send you marketing emails about Fortworth Arborist, new services, and other updates.

Mobile information

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Verbal opt-in and how to opt out

Fortworth Arborist will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe, at any time.” Phone number will not be shared with third parties for marketing or promotional purposes.

If you wish to be removed from receiving future communications, you can opt out by texting STOP

Consent

How can I withdraw my consent? If you change your mind after opting in, you can withdraw your consent to our collection, use, or disclosure of your information at any time by contacting us at 817-975-0180

Disclosure

We may disclose your personal information if required by law or if you breach our Terms of Service.

WordPress

Our website is hosted on WordPress., which provides the online platform for our products and services. Our website stores your data on secure servers protected by firewalls. For more details, you can review WordPress Terms of Service and Privacy Policy.

Third-party Services

Texting opt-in information is not shared with any third parties. Third-party service providers we use will only collect, use, and disclose your information as needed to perform their services. Certain third-party providers, like payment gateways, have their own privacy policies. We recommend reviewing their policies to understand how your information is handled. Keep in mind that if you use services of a third-party provider located in a different jurisdiction, your information may be subject to the laws of that jurisdiction. Once you leave our site or are redirected to a third-party site, our Privacy Policy no longer applies. Our website may contain links to other sites. We are not responsible for their privacy practices and encourage you to read their privacy policies.

Security

We take reasonable precautions and follow industry best practices to protect your personal information.

Cookies

We use cookies to enhance your experience. Here’s a list of cookies used:

Age Of Consent

By using this site, you confirm that you are at least the age of majority in your state or province or that you have given consent for any minor dependents to use this site.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time. Changes will take effect immediately upon posting. Significant changes will be highlighted, so you are aware of any alterations to our practices. If our website / company is acquired or merged with another company, your information may be transferred to the new owners to continue serving you.

Questions And Contact Information

For questions or to access, correct, amend, or delete your personal information, or to make a complaint, contact our Privacy Compliance Officer at 817-975-0180

SMS Privacy Policy

Communication via SMS and Mobile Messaging

By providing your mobile phone number to FTW Arborist, LLC (“FTW Arborist, LLC”), you expressly consent to receive communications from us, including text messages (SMS or MMS) and phone calls, related to your use of our services, your account, transactional updates, or other service-related notifications. These communications may be sent via automated technology or manual dialing systems. Message frequency may vary based on your interaction with FTW Arborist, LLC. Standard message and data rates may apply. Please contact your mobile carrier for details.

Opting Out

You may opt out of receiving SMS messages from FTW Arborist, LLC at any time by replying “STOP” to any SMS you receive. Upon sending “STOP,” we will send a confirmation that you have been unsubscribed. After this, you will no longer receive SMS messages unless you opt in again. You may also request to opt out by contacting us directly at the email address listed on this site.

Use and Protection of Mobile Information

Your mobile number and opt-in status will not be shared, sold, rented, or used for third-party marketing purposes. Teamfront will only use your phone number in accordance with this Privacy Policy and for the specific services or communications you’ve consented to receive.

Consent and Acceptable Use

Providing your mobile phone number constitutes your agreement to receive communications as described above. Use of our messaging services is subject to our Acceptable Use Policy, which outlines requirements around consent, content restrictions, sender identification, and opt-out handling. You can view our Acceptable Use Policy below.

SMS Acceptable Use Policy

Acceptable Use Policy

This Acceptable Use Policy (the “Policy”) outlines the rules governing the use of messaging and communication services (“Services”) provided by FTW Arborist, LLC (“FTW Arborist, LLC,” “we,” “our,” or “us”). By using our Services, you agree to comply with this Policy. Failure to comply may result in suspension or termination of access to Services.

Consent Requirements

Obtaining Consent:

You must obtain express consent from individuals before sending any SMS, MMS, or other electronic messages. This includes:

You must retain a record of consent, such as a timestamp or signed agreement.

Sample Opt-In Language

“By checking this box, you consent to receive text messages from FTW Arborist, LLC regarding your account and services. Up to 10 msgs/month. Msg & data rates may apply. Reply STOP to opt out. Consent is not a condition of purchase. See our Privacy Policy and Terms of Use.”

Revocation of Consent (Opt-Out)

Users can revoke consent at any time by replying with standard opt-out keywords (e.g., “STOP”, “UNSUBSCRIBE”). One final message may confirm opt-out. No further messages may be sent without new consent.

Identification

All outbound messages must clearly identify FTW Arborist, LLC as the sender, unless they are part of an ongoing conversation initiated by the recipient.

Message Content Restrictions

You may not use our Services to send or facilitate content that includes:

Unsolicited or Spam Messages

Illegal or Restricted Content s

SHAFT Content

Fraudulent or Malicious Content

Evasion and Abuse

You may not:

Frequency and Reconfirmation

If you send recurring messages, you must:

Enforcement

Violations of this Policy may result in:

We reserve the right to amend this Policy at any time. Continued use of the Services indicates acceptance of the most current version.

Privacy and Data Usage

We do not share SMS opt-in information with third parties for marketing purposes. Mobile numbers will only be used for the purposes explicitly consented to, in accordance with our Privacy Policy. For questions about this Policy, contact us at the email address listed in the footer of this website.

SMS Terms & Conditions

These SMS Terms & Conditions govern the SMS/text messaging services (“Messaging Services”) provided by FTW Arborist, LLC, (“FTW Arborist, LLC,” “we,” “our,” or “us”). By opting into our Messaging Services, you agree to these Terms.

Brand Name

FTW Arborist, LLC

Types of Messages You May Receive

By opting in, you may receive:

Message Frequency

Message frequency varies based on your interactions but will not exceed 15 messages per month unless otherwise specified at opt-in.

Message and Data Rates

Standard message and data rates may apply. Please contact your carrier for details.

Opt-Out Instructions

Text “STOP” to cancel at any time. You’ll receive a confirmation message and will no longer receive SMS messages from us unless you opt in again.

Customer Support

Privacy & Data Use

Your number and opt-in information will never be sold or shared for third-party marketing. See our Privacy Policy for details.

Changes to Terms

These terms may be updated from time to time. Continued use of the Messaging Services after any changes constitutes your agreement to those changes.